Here’s a rephrased version of the refund and returns policy tailored for Classio Store, which focuses on clothing and has a 5-day return policy:

Refund and Return Policy

At Classio Store, we aim to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, you may return it within 5 days of receiving it.

Eligibility for Returns

To qualify for a return, the item must meet the following conditions:

  • It must be unused, unwashed, and in its original condition.
  • It must be returned in the original packaging with all tags intact.
  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items
The following items cannot be returned:

  • Items purchased on sale or marked as final sale.
  • Gift cards or promotional vouchers.
  • Customized or personalized clothing.

Refund Process

  • Once we receive and inspect your returned item, we’ll notify you via email regarding the approval or rejection of your refund.
  • Approved refunds will be processed, and the amount will be credited to your original payment method within 7-10 business days.
  • Please note that shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund, if applicable.

Exchanges

We replace items only if they are defective or damaged. To request an exchange for the same item, contact us at info@classio.store.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Double-check your bank account.
  2. Contact your credit card company or bank, as processing times may vary.
  3. If you’ve completed these steps and still haven’t received your refund, reach out to us at info@classio.store.

Returning Your Items

  • Customers are responsible for covering return shipping costs.
  • For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.
  • Returns should be sent to the address provided by our team upon request.

Gifts

  • If the item was marked as a gift during purchase, you’ll receive a gift credit once the return is processed.
  • If the gift giver purchased the item for themselves and gave it to you later, the refund will be issued to the original buyer.

Need Assistance?

If you have any questions or need help with your return or refund, contact us at info@classio.store.